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Shipping & Returns

Shipping

Small Items can be shipped to a P.O. Box. larger items must have an actual delivery address as most couriers require a signature as proof of delivery

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Please note Prices quoted are to Metro areas only, Country, WA and NT would incur extra charges.

Returns Policy

You may return most new, unopened items within 2 days of delivery for a full refund. All Freight cost must be paid by the customer.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Refund amount will be the total amount paid less all freight costs incured (to and from customers delivery address)

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Lay-by 

Powerful 4x4 Offer a 3 month Lay-by on all products, the item needs to be paid in full and picked up with in 3 months from the date of purchase. any lay-by that misses the 3 month mark will still have the option to pay off the invoice and pick up the item, if you choose to cancel, all monies paid will be deemed a non refundable deposit.

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